Our NOC Services provide comprehensive monitoring and remediation services for servers, networks, applications, databases and workstations. NOC Managed Services identify network problems before they can impact business functions or productivity and seek to resolve issues remotely from the NOC or by dispatching technicians to customer sites. The monitoring and management includes: Performance Monitoring, Configuration Management, Traffic Analysis, User Device Tracking, WAN and VOIP Monitoring, Backup management
IrisLogic will support clients the way you want it:
- Customize the team you want exactly how you want it
- Have complete control over each resource
- Deliver services using your RMM and PSA tools
- Mix and match resources over time as your requirements evolve
- Rapidly replace or add new resources
- Around-the-clock monitoring and remediation of servers, networks, applications, databases and workstations.
- End-to-end performance and capacity monitoring, proactive and immediate incident management.
- Eliminates the hassle of dealing with every RMM alert and to minimize the number of false-positive tickets
- Level 1/2/3 support and problem resolution means we diagnose and resolve issues
- Event management